How businesses can support LGBTQ+ employees and consumers

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Introduction

India has made tremendous progress towards the rights of LGBTQ+ people, especially since Section 377 was decriminalised in 2018. In order to create an inclusive society where LGBTQ+ people feel secure and supported in both their personal and professional lives, there is still more work to be done. As business owners, we have a special chance and duty to create cultures that value diversity and assist the LGBTQ+ community. Here are a few ways Indian businesses may help their LGBTQ+ staff members and customers.

Establish an all-inclusive environment

The feeling of inclusivity in the workplace may have a major positive impact by making minor adjustments. Make sure, for example, that there are facilities designated for people of both genders. Make sure all correspondence is inclusive and provide staff members the chance to add their pronouns on name tags and email signatures. These deeds contribute to making the atmosphere friendly and welcoming to everybody.

Establish inclusive policies

A fundamental measure that companies may undertake is creating and executing all-encompassing anti-discrimination guidelines. Discrimination on the basis of gender identity and sexual orientation should be prohibited under these rules. Employers must make sure that these principles are ingrained in the company’s culture and that they are successfully conveyed to every employee. This makes it obvious that LGBTQ+ employees will not tolerate prejudice and makes the workplace safer for them.

Promote diversity training

Regular diversity, equity, and inclusion (DEI)-focused training programmes are essential. Employees should learn about LGBTQ+ problems, the value of inclusion, and how to assist their colleagues who identify as LGBTQ+ during these workshops. Training may promote a more inclusive workplace culture by assisting in the reduction of stereotypes and unconscious biases. Moreover, the company’s commitment to inclusion may be demonstrated from the top down if the leadership takes part in and support these training sessions.

Embracing the LGBTQ consumer


The LGBTQ+ population in India is expanding and has a sizable purchasing power. Create advertising strategies that embrace diversity and steer clear of clichés. Make sure customer care agents are prepared to engage with LGBTQ+ clients in a courteous and compassionate manner. This includes speaking inclusively and providing assistance to families with varying configurations. Establishing partnerships with LGBTQ+ companies or groups shows that you are dedicated to promoting diversity outside of your workplace. This may involve contributing to worthy charities or co-sponsoring events.

Conclusion


Recall that creating a truly inclusive workplace involves more than just checking boxes. The goal is to establish a lively and genuine atmosphere where each individual feels appreciated, respected, and free to be who they truly are.  Consequently, this results in a contented and enhanced staff and a more robust relationship with LGBTQ+ customers. Let’s construct a more equal future for all Indians by embracing the power of inclusiveness.

Shared by: Mohammed Anas,
Co-founder, Beyondburg Inc.

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